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While increasingly complex systems are being deployed in the field, equipment often being difficult to physically access, and expertise being in short supply, ViSoR brings the best expertise when customers have a problem to solve.
Whenever experts are needed, they may be located anywhere in the world. The ViSoR concept allows them access to customers’ equipment via standard internet explorer interface over the internet or via a direct modem link.
Key Features:
- Functionality available to customers’ engineers, and/or Converteam experts
- 24/7 remote access to the plant via internet or direct dial links
- High security for the plant system –with optional extra security for highly sensitive operations
- Ability to cope with sites where internet connections are less robust or low bandwidth (for example vessels at sea)
Customer Benefits:
- Shorter downtime thanks to remote plant diagnosis and preventive maintenance
- Worldwide availability
- Service support around the clock
- Improved first diagnosis
- Reduced travel costs